Forgemaster AI Privacy Policy

Last Updated: Saturday, November 29, 2024

At Forgemaster AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services, in accordance with the European Union General Data Protection Regulation (GDPR) and relevant US privacy laws.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Data: Information that can be used to identify you, such as your name, email address, phone number, and payment information. This is collected when you register for an account, subscribe to our services, or communicate with us.
Usage Data: Information on how you use our services, such as IP addresses, browser types, access times, and pages viewed. This data helps us improve our platform and personalize your experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data on your activity. You can control cookie settings through your browser preferences.

2. How We Use Your Information

Your information is used for the following purposes:

To provide and maintain our services, including processing payments and managing accounts.
To personalize your experience and improve our services.
To comply with legal obligations, including GDPR and US data protection laws.
To communicate with you, including sending updates, offers, and responding to customer support requests.

Currently, your data is stored in EU datacenters located in Data Center Park Falkenstein, Germany and in Frankfurt, Germany.

3. Legal Basis for Processing Personal Data (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Performance of a Contract: We process your data to provide the services you have requested.
Consent: When you provide consent for marketing communications or the use of cookies.
Legal Obligation: We may process your data to comply with a legal requirement, such as tax or accounting obligations.
Legitimate Interests: We may process your data for our legitimate business interests, such as improving our services or securing our platform.

4. Data Sharing and Disclosure

We do not share your personal information with third parties except in the following cases:

With service providers who help us operate our services (e.g., payment processors, cloud providers) under confidentiality agreements.
To comply with legal obligations, such as responding to lawful requests from public authorities.
To protect the rights, property, or safety of Forgemaster AI, our users, or others.
In connection with a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

List of Processors

Stripe - https://stripe.com/ - Payments
Brave - https://brave.com/search/api/ - Web Search
Open AI - https://openai.com/ - LLM and Model provider
Anthropic - https://www.anthropic.com/ - LLM and Model provider
Pexels - https://www.pexels.com/ - Images
Unsplash - https://unsplash.com/ - Images
Google - https://developers.google.com/apis-explorer - Authentication
Linkedin - https://www.linkedin.com/ - Authentication
Gitlab - https://about.gitlab.com/ - Authentication
Github - https://github.com/ - Authentication

5. Data Security

We use industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. In these cases, we will ensure that the transfer complies with the GDPR and that adequate safeguards are in place, such as EU Standard Contractual Clauses or reliance on Privacy Shield frameworks.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal data.
Right to Erasure: You can request that we delete your personal data under certain circumstances.
Right to Restrict Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data in certain situations.
Right to Withdraw Consent: If we rely on your consent to process your personal data, you can withdraw it at any time.

To exercise these rights, please contact us at support@forgemaster.ai.

9. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request information regarding how we share your personal data with third parties for their direct marketing purposes. You also have the right to request access to specific pieces of personal information, request deletion of personal information, and opt out of the sale of personal data, if applicable. To exercise your California privacy rights, please contact us at support@forgemaster.ai.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date and, where appropriate, provide additional notice (such as on our homepage or via email). Your continued use of our services after any changes will constitute your acceptance of the updated policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@forgemaster.ai
Address: Testreel OÜ, Aiavilja tn 9-8, 72712 Paide linn, Järva maakond, Estonia

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